Exercise of Options

28 October 2013

NETCALL PLC

("Netcall", the "Company" or the "Group")

Exercise of Options, Issue of Equity & Director Dealing

Netcall plc (AIM: NET) a leading provider of end to end customer engagement software solutions, announces that Henrik Bang, Chief Executive Officer of the Company, has today exercised options over 3,000,000 ordinary shares of 5 pence each ("Ordinary Shares"), each with an exercise price of 5 pence (the "Exercise").

Accordingly, the Company has applied for these 3,000,000 new Ordinary Shares to be admitted to trading on AIM. These new Ordinary Shares will rank pari passu with the Company's existing Ordinary Shares and admission is expected to be effective on 31 October 2013.

On the same day, Mr Bang subsequently sold 2,000,000 Ordinary Shares at a price of 40 pence per Ordinary Share (the "Sale") primarily to fund the income tax and national insurance liabilities arising on the Exercise.

Following the Exercise and Sale, Mr. Bang's holding in the Company is 1,930,000 Ordinary Shares, representing approximately 1.6% of the issued share capital of the Company.

The Company advises that, following the issue of the new Ordinary Shares pursuant to the Exercise as set out above, the Company's issued share capital is 125,347,826 Ordinary Shares (including 1,869,181 Ordinary Shares held as treasury shares). Therefore the Company's total number of Ordinary Shares with voting rights is 123,478,645.

The above figure of 123,478,645 may be used by shareholders as the denominator for the calculations by which they will determine if they are required to notify their interest in, or a change to their interest in, the Company under the FCA's Disclosure and Transparency Rules.

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About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating intelligent contact handling, workforce optimisation, business process management and enterprise content management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 700 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds TSB, Cineworld, Interserve, Orange, Prudential, British Sugar, and Thames Water.

For further information, please consult the Netcall website: www.netcall.com.