(Recasts, adds consumer watchdog comment)
LONDON, Jan 28 (Reuters) - Britain's banks have two weeks to
explain changes to their overdraft rates that will leave around
eight million consumers worse off or face action, the Financial
Conduct Authority (FCA) said on Tuesday.
The regulator wrote to banks after lenders including HSBC
, RBS, Nationwide and Santander
announced plans to charge customers a flat rate of
nearly 40% for overdrafts - more than double some of their
previous charges - ahead of new rules in April.
Other lenders plan to price overdrafts based on risk, with
Lloyds annoucing plans that could see consumers with
poor credit histories charged as much as 49.9%.
The FCA rule changes were designed to fix a "dysfunctional"
overdraft market, banning lenders from imposing fixed daily or
monthly fees and from charging more for unauthorised overdrafts
than for authorised overdrafts.
But the regulator admitted last week that around three out
of ten of the 18.2 million customers using overdrafts would be
left worse off after lenders increased prices for arranged
overdrafts.
The two-week deadline is unusually short for an FCA request,
putting pressure on banks to defend their actions.
The watchdog said banks and building societies needed to
take positive steps to help customers who may be worse off or in
financial difficulties as a result of high overdraft charges.
"We have asked to see their plans for how they are dealing
with the most affected customers," it said in a statement.
"We will be keeping a close eye on the market and we will
act should we see continued harm."
Gareth Shaw, head of money for consumer group Which?, said:
"The current lack of competition on overdraft pricing is
disappointing, so it is right the regulator is taking a closer
look.
"Banks should also be clear on how they are communicating
the changes to customers and helping more of them choose the
right type of credit product for their circumstances."
(Reporting by Pamela Barbaglia, Iain Withers and Huw Jones
Editing by Rachel Armstrong and Louise Heavens)
HSBC Holdings (HSBA)
Lloyds (LLOY)